Ordering Delivery Doucette Wolfe furniture makers handmade furniture New Hampshire furniture maker Traditional Furniture

Ordering Information

Getting Started:

Commissioning a piece of custom furniture is an easy and enjoyable process. First you can contact us via e-mail or phone to discuss what you have in mind, whether it is a small end table, a desk for your home or office or a queen size bed and bedroom set. We can work off of whatever inspires you, whether it is a piece that you see on our website or a picture from your favorite magazine or of that unattainable antique. We also have a large resource library to help with ideas. In some cases the customer has found a piece of furniture through another

company that was just a few inches too long or tall for what they needed, or they wanted cherry instead of mahogany. They came to us to custom build them a piece that worked. From there we come up with a design that works for you, whether it is a sketch or a photograph. Remember size, color and wood type are completely up to you and your needs. We work in the finest of hardwoods such as cherry, walnut, tiger maple and mahogany. From there, once the design, wood type and finish has been decided upon we will give you a quote. In most cases this is a hard quote and not an estimate unless there are significant unknowns in the process. Once we receive a deposit for the piece we can enter the work into our schedule.

The building process begins with scaled drawings of your piece and hardwood selection. We pay close attention to selecting wood that matches in color and grain type to ensure the best overall look in your piece or pieces of furniture. All of our furniture is built using time tested, traditional methods and joinery, that ensure this piece will still be around generations from now. If your interested in coming by the shop at any point in the process to see your piece of furniture take shape that is more than welcome. If you are not in the immediate area we post photos of the building process of the furniture we build on our current projects page and our facebook page. We have found that most customers enjoy following the building process of their furniture. Either way, we stay in contact, keeping you informed on the progress and how your piece is coming along. After the entire piece is made and assembled we will send you finishing samples to chose from if a finish has not already been decided upon. The finishing process usually takes 10 days to 3 weeks, this allows for the finish to properly cure before we prepare your furniture for delivery to your home or office.

Pricing:

Prices for pieces vary according to size, type of wood and finish used. Contact us for pricing on a particular piece, whether it is shown on our portfolio or a custom piece you have in mind. We enjoy working closely with our customers to make that custom piece of furniture a reality. Feel free to discuss color, size, or design with us. Stain samples are available upon request. Most of the time the pieces we build are commissioned, but occasionally we have pieces available in our shop. We will mark those pieces “currently available” on the portfolio page.

Payment:

Once the details have been discussed, a 40% deposit is required to ensure the projects place on our calendar and to cover materials. The balance will be due upon completion, prior to delivery (if being shipped). We accept cash, check, paypal, and credit card. There is a small percentage charged for credit card payments that is not included in a quote.

Delivery/Shipping:

The completed piece can be picked up at our shop. We also offer free delivery within 25 miles. In some cases we will deliver furniture throughout New Hampshire, Maine, Vermont, Massachusetts, and areas of other New England states ourselves, at a reasonable rate. For smaller items such as end tables we can use a common carrier, for all other deliveries we use a great company that specializes in blanket wrapped white glove shipping nationwide. Contact us for more information.

Guarantee:

We guarantee our furniture against defects in craftsmanship. We construct our furniture with allowances for normal seasonal wood movement. If cared for properly, our furniture should last for generations. If an unfortunate problem should arise with the functioning of a piece, contact us and we will take care of repairs.

Don’t hesitate to contact us with any questions you might have. Also, feel free to visit our shop at any time. We have wood, finish, and stain samples available, and may also have some finished pieces to view. We look forward to hearing from you.

receive a free hardwood cutting board with every furniture order